Customer Care
CUSTOMER SERVICE POLICIES
Everything in my shop is handmade – by me! I am proud to offer great usable items and welcome your comments, feedback and suggestions.
Payment:
Paypal is always the fastest and easiest. Please note you can pay with a credit/debit card through paypal WITHOUT opening or having a paypal account. It may be a bit confusing, choose the paypal/credit card button…then hit Checkout With Paypal button….and you will then be able to pay without any paypal account. I also welcome checks and money orders for those that prefer that method!
Shipping:
Orders are generally shipped 24-72 hours after payment is made. I use USPS, 1st class or priority mail, with delivery confirmation on all packages. If you would like your package insured or want to use another carrier (UPS, FedEx) contact me and I will arrange it.
Refunds and Exchanges:
In the event you are unhappy in any way with your purchase, it can be exchanged for something else, or refunded if necessary. Just contact me, I don’t want any customer to be unhappy!!


